Privacy Policy and Information on Personal Data Protection
Throughout this text, MOONCORN TEKSTİL ÜRÜNLERİ SANAYİ VE TİCARET LİMİTED ŞİRKETİ will be referred to as the "Company."
As a company, we attach great importance to the processing and protection of your personal data in accordance with Personal Data Protection Law No. 6698 ("KVKK" or the "Law"). In this context, we would like to inform you about how we collect, process, and transfer your personal data, and your rights in these processes.
1. Collection of Personal Data
Your personal data may be collected verbally, in writing, or electronically through our website, mobile applications, social media channels, our call center, email, written communication forms, in-store channels, and similar methods.
Our purposes for collecting data are as follows:
Ensuring your access to our services
Keeping you informed about campaigns and promotions with your consent
Recording your feedback
Providing you with personalized services and content
Developing our business strategies
2. Purposes of Processing Personal Data
Your collected personal data may be processed for the following purposes:
Performing order processing, cargo shipment, and payment processes
Maintaining customer service and support activities
Ensuring customer satisfaction
Providing promotional, advertising, and campaign information (with your consent)
In-company analysis, reporting, and development activities
Fulfilling legal obligations
3. Transfer of Personal Data
Your data may be transferred to the following persons and organizations, with your explicit consent or under the exceptions specified in the Law:
Our group companies and business partners
Our suppliers, third-party service providers with whom we have agreements
Audit companies
Authorized public institutions and organizations
Domestically or provided that the necessary security measures are taken Third Parties Residing Abroad
4. Your Rights Under the Personal Data Protection Law
According to Article 11 of the Personal Data Protection Law, you have the following rights regarding your personal data:
To learn whether your personal data is being processed
To learn which data is being processed
To learn the purpose of the data processing and whether it is being used in accordance with its intended purpose
To know the third parties to whom your data is transferred
To request the correction of incomplete or inaccurately processed data
To request the deletion or destruction of your data in accordance with the law
To request notification of these actions to the parties to whom your data is transferred
To object to any adverse results resulting from analysis by automated systems
To request a copy of your data
You can submit your requests in writing to [email protected].
5. Privacy and Security
Our company collects and stores our customers' personal information solely for the purpose of improving service quality and conducting campaigns and informational processes. This information will not be shared with third parties, sold, or used for commercial purposes.
Your credit card information is never stored by our site or service providers. All payment transactions are processed securely through encrypted connections between your bank and your browser.
6. Cookie Use
When you visit our site, cookies are used to provide you with a better user experience. Cookies are used for limited purposes such as:
Ensuring the smooth operation of the site
Remembering visitor preferences
Improving the user experience
Statistical analysis and marketing purposes.
You can manage or disable cookies through your browser settings.
7. Contact Information
Title: MOONCORN TEXTILE PRODUCTS INDUSTRY AND TRADE LIMITED COMPANY
Address: Çayırova Mah. Yavuz Sultan Selim Cad. No: 19 Interior Door No: 2
Phone: 0850 309 30 57
Email: [email protected]
Tax Office: İLYASBEY
Tax Number: 6222342450
MERSİS Number: 0622234245000001